Terms and Conditions - Flat Clearance West London
Welcome to Flat Clearance West London. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.
1. Introduction
These terms govern your use of our flat clearance services in West London. By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
Flat Clearance West London offers comprehensive clearance services for residential properties, including:
- Furniture Removal: Safe and efficient removal of all types of furniture.
- Waste Management: Responsible disposal of unwanted items.
- Cleaning Services: Thorough cleaning post-clearance to ensure the property is left in excellent condition.
2.1. Booking Process
To book our services, clients must provide accurate information regarding the property location, items to be cleared, and preferred dates. Flat Clearance West London reserves the right to verify all information provided.
3. Payment Terms
Payment for our services must be made in full upon completion of the clearance. We accept various payment methods, including:
- Credit/Debit Cards
- Bank Transfers
- Cash
All prices are quoted in GBP and include VAT where applicable.
3.1. Invoicing
Clients will receive an invoice detailing the services provided and the total amount due. Payment must be settled within 14 days of the invoice date unless otherwise agreed upon in writing.
4. Cancellation Policy
Cancellation of services must be communicated at least 48 hours in advance. Failure to provide adequate notice may result in a cancellation fee equivalent to 10% of the total service cost.
4.1. Rescheduling
Clients may request to reschedule their clearance appointment, subject to availability. Flat Clearance West London will strive to accommodate such requests.
5. Client Obligations
Clients are responsible for ensuring that:
- The property is accessible on the scheduled date.
- All items to be cleared are available and not obstructed.
- Pets and valuable items are secured or removed prior to clearance.
5.1. Property Access
Clients must provide necessary access to the property, including keys or security codes, to facilitate the clearance process.
6. Liability
Flat Clearance West London strives to handle all items with care. However, we are not liable for:
- Pre-existing damages to items.
- Loss of items not disclosed prior to clearance.
- Delays caused by unforeseen circumstances beyond our control.
6.1. Insurance
While we take precautions to protect your belongings, it is advisable for clients to secure their own insurance for high-value items.
7. Privacy Policy
Your privacy is important to us. We collect and use personal data solely to provide and improve our services. For more detailed information, please refer to our separate Privacy Policy.
7.1. Data Protection
All personal information is stored securely and is not shared with third parties without explicit consent, except where required by law.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in West London.
8.1. Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to seek an amicable resolution before pursuing legal action.
9. Amendments
Flat Clearance West London reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1. Notification
Updates to the Terms and Conditions will be communicated via email or through our website platform.
10. Termination
We reserve the right to terminate services with any client who breaches these terms. Upon termination, clients are still responsible for settling any outstanding payments for services rendered up to the termination date.
10.1. Non-Refundable Deposits
Any deposits paid are non-refundable in the event of termination, except where termination is due to a breach on our part.
11. Intellectual Property
All content provided by Flat Clearance West London, including but not limited to text, graphics, and logos, is the property of the company and is protected by applicable intellectual property laws.
11.1. Usage Rights
Clients are granted a limited license to use our content solely for personal, non-commercial purposes. Unauthorized use is prohibited.
12. Force Majeure
Flat Clearance West London is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, or strikes.
12.1. Notification of Force Majeure
In the event of a force majeure, we will notify clients as soon as possible and make reasonable efforts to reschedule services.
13. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in full effect.
13.1. Modification of Terms
Any modifications to individual provisions will not affect the enforceability of the remaining terms.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Flat Clearance West London regarding the services provided and supersede all prior agreements and understandings.
14.1. No Waiver
Failure to enforce any provision of these terms does not constitute a waiver of our right to enforce it in the future.
15. User Responsibilities
Clients agree to:
- Provide accurate and truthful information during the booking process.
- Ensure that all items to be cleared belong to them and are legally permissible for disposal.
- Respect the scheduled times and communicate any changes promptly.
15.1. Unauthorized Use
Any unauthorized use of our services, including misuse or fraudulent activities, may result in immediate termination of services and potential legal action.
16. Feedback and Complaints
We value client feedback and strive to continuously improve our services. Clients are encouraged to provide feedback or file complaints regarding their experience.
16.1. Handling Complaints
All complaints will be reviewed promptly, and we aim to resolve issues amicably and efficiently.
17. Third-Party Links
Our services may include links to third-party websites for additional resources. Flat Clearance West London is not responsible for the content or practices of these external sites.
17.1. No Endorsement
Linking to third-party sites does not imply endorsement or affiliation with those sites.
18. Indemnification
Clients agree to indemnify and hold Flat Clearance West London harmless from any claims, damages, or expenses arising from their use of our services or violation of these terms.
18.1. Scope of Indemnity
Indemnification covers all liabilities, including legal fees and costs, incurred by Flat Clearance West London due to client actions.
19. Assignment
Clients may not assign or transfer their rights or obligations under these terms without prior written consent from Flat Clearance West London.
19.1. Corporate Changes
Flat Clearance West London may assign its rights and obligations under these terms to a successor entity in the event of a merger or acquisition.
20. Interpretation
These terms are interpreted in accordance with the plain meaning of the language used. Any ambiguities will not be construed against either party.
20.1. Headings
Headings in these terms are for reference purposes only and do not affect the interpretation of the terms.